Welcome to Tower Elite LLC ("we," "us," or "our") Terms and Conditions Of Use.
The services provided through our Websites (including but not limited to www.RecargaRapido.com and www.RapidRecharge.com) (collectively, the “Websites”), as well as through our mobile applications (including but not limited to Recarga Rapido and Rapid Recharge) (collectively, the “Apps”), are subject to the following Terms of Use (“TOU”).
We reserve the right to update the TOU at any time without prior notice to the user. The most recent version of the TOU can be accessed by clicking on the “Terms of Use” hyperlink located at the bottom of our Websites or within the side menu of our Apps. By using our services, you agree to comply with and be bound by these Terms of Use, including our Privacy Policy, available at https://www.recargarapido.com/politicas-de-privacidad.
A. This Agreement, which incorporates by reference other provisions applicable to the use of our Websites and Apps, including but not limited to supplementary terms and conditions outlined in this document (“Supplementary Terms”) that govern the use of certain specific materials contained in our platforms, establishes the terms and conditions that apply to the User's use of our Websites and Apps. By using our services (beyond reading this Agreement for the first time), the User agrees to comply with all the terms and conditions herein.
B. We reserve the right, at any time, to modify or discontinue any aspect or feature of our Websites and Apps, including but not limited to pricing, fees, content, availability hours, and the equipment necessary for access or use.
We reserve the right to change or modify the terms and conditions governing the User’s use of our Websites and Apps at any time or to impose new conditions, including but not limited to introducing fees and charges for usage. Such changes, modifications, additions, or deletions will take effect immediately upon notification, which may be carried out through various means, including but not limited to publication on our Websites or Apps, email, or any other method by which the User is informed.
Any use of our Websites or Apps by the User after such notification will be considered as acceptance of the changes, modifications, or additions.
Through our Websites and Apps, we provide Users with access to a variety of options, including but not limited to mobile top-ups, SMS messaging, international calls, and the purchase of physical goods for delivery to recipients located in different countries or regions (collectively referred to as “Services”). The Services, including any updates, enhancements, new features, and/or the addition of new functionalities, are subject to the Terms and Conditions of Use (CDU).
A. To send a mobile top-up to any country where we offer this service, you agree to comply with and fulfill the provisions set forth in this section.
B. The Mobile Recharge service will only be provided to you through our Websites and Apps in relation to the mobile network operators available on our platforms, which are subject to change and availability. To use this service, you will be required to enter the mobile phone number to which any Recharge will be credited in the designated field. It is your responsibility to ensure that the mobile phone number has been entered correctly. Next, you will need to select the amount of money (in the destination currency secured by our providers) that you wish to add to the specified mobile phone.
C. The cost of the recharge will vary depending on the amount you choose to send to your friend or family member, based on the pricing denominations displayed. The total amount you will be required to pay will be clearly shown before you are asked to confirm your transaction, and proceeding with the transaction at this stage is entirely optional. The recharge is sent immediately to the mobile phone number you provided upon successful payment. We will send you a confirmation email containing details of the recharges sent as soon as the transaction has been successfully completed.
D. You acknowledge and understand that we only act upon your authorization to send recharges through our Websites and Apps, and the corresponding mobile network operator will be solely responsible to you and the recharge recipient for the provision of mobile services related to the recharge.
E. Once the recharge is sent to a mobile phone number, it can be used immediately; however, it cannot be returned or withdrawn from the phone. To prevent errors, we ask you to confirm that the number you entered is correct through our Websites and Apps. Due to the nature of the recharge service, you do not have the right to cancel this Agreement or request a refund, as the Recharge service is irreversible once it has been successfully executed in the destination country.
F. You may use our Services with Visa, MasterCard, Discover, or American Express. Any credit card, debit card, or other payment method used must have a valid billing address and issuing bank. We will charge your payment method as soon as we receive a proper and complete request from you to use our Services. Upon receiving an appropriate and complete request for a mobile recharge, we will debit the provided payment method and transmit an electronic request to the corresponding provider to process the recharge for the specified amount, to the benefit of the prepaid mobile phone number you have provided.
G. You authorize us to act on any instructions to charge your payment method that are submitted through our Websites or Apps, transmitted using your password and/or any other authentication or identity verification process required in connection with our platforms. We are not obligated to perform any additional authentication or identity verification beyond what we, in our sole discretion, deem appropriate and sufficient to ensure the security and proper use of our Services. Any charges processed following such authentication or identity verification shall be solely the responsibility of the User.
H. We accept responsibility for the failure to execute, or the defective execution of, recharges made through our Websites or Apps, provided that you adhere to this Agreement, use our platforms correctly in accordance with our instructions, and do not engage in any falsehood, fraud, or negligence. If such responsibility arises, it shall be strictly limited to the amount of the failed or defective recharge.
I. We are a service provider that processes payments through a merchant located in the United States of America. Any banking institution outside this territory may or may not charge an additional fee for processing a payment transaction with a foreign company. Such a fee is beyond our responsibility and is solely your obligation as the contractual holder of the credit or debit card used. Therefore, you are responsible for being aware of any applicable charges according to your agreement with the issuing institution.
J. The call service we provide is conducted under the license of Tower Elite LLC, a company registered with the Federal Communications Commission (FCC) in the United States.
K. We may offer promotions through our Websites and Apps on a regular basis. These promotions will be subject to additional terms and conditions beyond those set forth in this Agreement, which—including the end date of any given promotion—will be clearly displayed on our Websites and/or Apps. We reserve the right to modify, add, or remove the conditions of any promotion, always providing prior notice of such changes.
L. Disclaimer Regarding Third-Party Services: We act solely as an intermediary in facilitating mobile top-ups, international calls, SMS services, and physical product deliveries between the User and the respective telecommunications or fulfillment providers. We do not control or operate the underlying infrastructure used to complete these services and shall not be held liable for the actions, omissions, or service failures of any third-party providers. Any claims regarding service quality, delivery, or availability should be directed to the relevant provider.
If any of our Services require the User to open an account, the User must complete the registration process by providing us with current, complete, and accurate information as requested in the applicable registration form. The User will also be required to choose a username and password. The User is entirely responsible for maintaining the confidentiality of their password and account credentials and is fully responsible for all activities that occur under their account.
The User agrees to notify us immediately of any unauthorized use of their account or any other breach of security. We are not liable for any loss that the User may incur as a result of someone else using their password or account, whether with or without the User’s knowledge. However, the User may be held liable for losses incurred by us or by any third party due to someone else’s use of their account or password.
The User may not use another person’s account at any time without the explicit permission of the account holder.
All personal data provided during the account creation process, including but not limited to name, email, phone number, and billing information, will be collected and processed in accordance with our Privacy Policy, available at .
The Services are intended solely for individuals who are 18 years of age or older. By using our Services, the User represents and warrants that they are at least 18 years old. We do not knowingly collect personal information from individuals under the age of 18. If you are under 18, you must not use or access our Services.
Payments made and authorized by Users through our Services will be processed in United States Dollars (USD). For Users whose payment cards are issued in other currencies, the charge will still be processed in USD, and the User may incur additional fees imposed by their issuing bank.
Users located in certain countries will have their payments processed in Euros (EUR), and such Users will be responsible for paying the full amount reflected on the payment page in that currency. Countries required to pay in EUR include, but are not limited to: Germany, Austria, Belgium, Bulgaria, Czech Republic, Cyprus, Croatia, Denmark, Slovakia, Slovenia, Spain, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, and all countries not located within the Americas (North America, South America, and the Caribbean).
All Users agree to verify their identity and the legitimate origin of the payment cards used to purchase services through our platform. At any time, and without prior notice, we may require verification of the card used to process a transaction. As part of this verification process, the system may place a small charge of a random amount on the User’s card, and the User will be required to confirm the exact amount charged.
This charge is for verification purposes only and will be automatically refunded either upon successful verification or within forty-eight (48) hours. This procedure helps us confirm that the User is the legitimate owner of the card and that the transaction is not fraudulent.
In addition, we may request further details such as the card’s billing address and photographic documentation to verify the User’s identity and the validity of the card. Acceptable documentation may include, but is not limited to, a government-issued ID, driver’s license, or passport.
We will only process refunds in cases where services—such as mobile top-ups, international calling minutes, or SMS transmissions—have been incorrectly billed or demonstrably not completed due to reasons attributable to our systems or operations.
All refund requests are subject to internal verification and must be supported by verifiable evidence. The determination of whether a refund is warranted shall be made at our sole discretion, and such determination shall be final.
Services that have been successfully processed and delivered, as confirmed by our systems and/or third-party providers, are not eligible for refund under any circumstance.
Any payment that has not been applied to a transaction or service may be refundable within a maximum period of ninety (90) calendar days from the original payment date (the “Refund Period”). No refunds shall be granted after this period, regardless of cause. However, the credit will remain available in the User’s account for future use until fully consumed.
If a User voluntarily discontinues use of our Services, any remaining balance in their account may only be refunded to the original payment method, and only if the request is made within the Refund Period. We reserve the right to deduct applicable administrative fees from such refund.
All refund requests and any personal information submitted in connection therewith will be processed in accordance with our Privacy Policy, available at https://www.recargarapido.com/politicas-de-privacidad.
A. Mobile Top-Ups: Mobile top-up transactions are executed in real-time and are irreversible once confirmed by the receiving operator. We bear no responsibility for errors caused by the User, including but not limited to entering an incorrect mobile number, country code, or choosing the wrong operator.
Top-ups confirmed by the destination operator are strictly non-refundable. If a technical failure attributable to our platform or upstream provider results in a failed delivery, the User may be entitled to a full or partial refund, subject to internal validation.
B. International Calls: In cases where call quality or connection issues occur due to technical failures within our platform or upstream carriers, the User may request a service review. Such requests must be submitted within twenty-four (24) hours of the affected call.
Completed calls, including those with poor audio quality due to third-party network conditions or user-side issues, are not eligible for refund. We make no warranties regarding voice quality or connection stability outside of our control.
C. SMS Services: Once a message is transmitted to the destination mobile operator and accepted without error, it is deemed successfully delivered. We shall not be held liable for final delivery by the operator or for failed deliveries caused by invalid numbers, blocked destinations, spam filters, or network limitations.
In the event of a confirmed delivery failure due to a technical error on our platform, the User may be issued a credit or refund, at our sole discretion.
To request a refund, the User must contact our Customer Support team and provide:
We will acknowledge receipt and respond within five (5) business days. If the refund is approved, it will be issued to the original payment method or credited to the User’s account, as determined by us.
We reserve the right to deny refund requests in cases of repeated claims, abusive behavior, suspected fraud, or where User negligence is identified. Administrative fees may apply.
Once a refund is issued by us, it may take 7 to 10 business days to appear in the User’s account, depending on their bank or payment provider. We shall not be held liable for any delays, fees, or deductions applied by third-party financial institutions.
In the event that a User initiates a chargeback with their financial institution, we reserve the right to immediately suspend access to the User’s account, pending the outcome of the investigation.
If the chargeback is resolved in our favor, we reserve the right to:
Once a Market order has been submitted and confirmed, it cannot be changed or canceled. Refunds will only be granted in the following cases:
Approved refunds may be issued as credit or back to the original payment method, at our discretion. Refunds will not be processed for delays, dissatisfaction after acceptance, or recipient unavailability.
Our email confirmation and/or on-screen transaction receipt shall serve as the final and binding proof that the Service was delivered. Users are responsible for maintaining a copy of their transaction receipts for their records. In the event of a dispute or chargeback, this confirmation may be used as evidence of fulfillment.
The User shall be responsible for obtaining and maintaining all telephone, hardware, software, and other equipment necessary to access and use our Websites and Apps, as well as for any related charges incurred in connection with such access and use.
The Services may include email services, bulletin board services, chat areas, newsgroups, forums, communities, personal web pages, calendars, photo albums, file storage, and/or other communication or messaging services designed to allow the User to communicate with others (each a "Communication Service" and collectively "Communication Services"). The User agrees to use the Communication Services only to post, send, and receive messages and material that are appropriate and, where applicable, related to the particular Communication Service. By way of example, and not limitation, the User agrees that when using the Communication Services, they will not:
We are not obligated to monitor the Communication Services. However, we reserve the right to review materials posted within the Communication Services and to remove any content at our sole discretion. We also reserve the right to terminate a User’s access to any or all Communication Services at any time, without notice, and for any reason.
We further reserve the right, at any time, to disclose any information as we deem necessary to comply with applicable laws, regulations, legal processes, or governmental requests, or to edit, refuse to post, or remove any information or materials, in whole or in part, in our sole discretion.
Materials uploaded to the Communication Services may be subject to limitations on usage, reproduction, and/or distribution. The User is responsible for adhering to such limitations if they download such materials. Users should always exercise caution when providing personally identifiable information in any Communication Service.
We do not control or endorse the content, messages, or information posted via the Communication Services and expressly disclaim any liability with regard to the Communication Services and any actions resulting from the User’s participation. Communication Service administrators and hosts are not authorized spokespersons for us, and their views do not necessarily reflect our views or policies.
The User agrees not to use our Services:
Any such use shall result in immediate account suspension or termination, and may be reported to the appropriate authorities.
The Services are intended for personal and non-commercial use only. Any unauthorized commercial use or resale of the Services is strictly prohibited unless expressly authorized in writing.
A. The User must use our Websites and Apps only for lawful purposes. The User shall not post or transmit through our platforms any material that violates or infringes in any way upon the rights of others; that is unlawful, threatening, abusive, defamatory, invasive of privacy or publicity rights, vulgar, obscene, profane, or otherwise objectionable; that encourages conduct constituting a criminal offense, gives rise to civil liability, or otherwise violates any law; or that, without our express prior written approval, contains advertising or any solicitation concerning products or services. Any conduct by a User that, in our sole discretion, restricts or inhibits any other User from using or enjoying our Services will not be permitted. The User shall not use our Websites or Apps to advertise or make any commercial solicitation, including, but not limited to, soliciting other Users to become subscribers of other online information services that compete with us.
B. Our Websites and Apps contain copyrighted material, trademarks, and other proprietary information, including, but not limited to, text, software, photographs, videos, graphics, music, and sound. All content available on our platforms is protected by copyright as a collective work under U.S. copyright laws.
C. We hold the copyright in the selection, coordination, arrangement, and enhancement of such content, as well as in the original content itself. The User may not modify, publish, transmit, participate in the transfer or sale, create derivative works from, or otherwise exploit any part of the content, in whole or in part. The User may download copyrighted material solely for personal, non-commercial use.
D. Unless explicitly permitted by applicable copyright law, any copying, redistribution, retransmission, publication, or commercial exploitation of downloaded material is prohibited without the express written permission of us and the applicable copyright holder. In cases where copying, redistribution, or publication of copyrighted material is permitted, no changes may be made to the material, and all author attributions, trademark notices, and copyright notices must remain intact. The User acknowledges that by downloading copyrighted material, no ownership rights are transferred or acquired.
E. The User may not upload, post, or otherwise make available on our Websites or Apps any material that is copyrighted, trademarked, or otherwise protected by intellectual property rights without the express permission of the respective copyright, trademark, or rights holder. The responsibility for determining whether any material is protected by such rights lies solely with the User. The User shall be solely liable for any damage resulting from any infringement of copyrights, proprietary rights, or any other harm arising from such submission.
F. By submitting material to any public area of our Websites or Apps, the User automatically grants, or warrants that the owner of such material has expressly granted, us the right and license to use, reproduce, modify, adapt, publish, translate, and distribute such material (in whole or in part) worldwide, and/or to incorporate it into other works in any form, medium, or technology now known or hereafter developed, for the full term of any copyright that may exist in such material. The User also grants any other User the right to access, view, store, or reproduce the material for personal use.
G. The User hereby grants us the right to edit, copy, publish, and distribute any material made available by the User through our Websites or Apps.
H. The foregoing provisions of this Section 5 are for the benefit of us, our subsidiaries, affiliates, and third-party content providers and licensors, and each of them shall have the right to enforce and implement these provisions directly or on their own behalf.
I. Any individual located in the United States using our Services (including, but not limited to, through our Websites or Apps) represents and warrants that mobile credits are not being transferred to individuals in Cuba who are prohibited officials of the Government of Cuba, as defined in the Cuban Assets Control Regulations, 31 C.F.R. §515.337, or prohibited members of the Communist Party of Cuba, as defined in §515.338 of the regulations administered by the U.S. Department of the Treasury’s Office of Foreign Assets Control (“OFAC Regulations”).
Any software made available for download through our Services (the “Software”) is a copyrighted work owned by us and/or our suppliers. The use of such Software is governed by the terms of the end-user license agreement, if any, that accompanies or is included with the Software (the “License Agreement”). An end-user may not install any Software that is accompanied by or includes a License Agreement unless the end-user first agrees to the terms of such License Agreement.
The Software is made available for download solely for use by end-users in accordance with the terms of the applicable License Agreement. Any reproduction or redistribution of the Software not in compliance with the License Agreement is expressly prohibited by law and may result in severe civil and criminal penalties. Violators will be prosecuted to the fullest extent permitted by applicable law.
Without limiting the foregoing, copying or reproducing the Software to any other server or location for further reproduction or redistribution is expressly prohibited unless such actions are expressly permitted by the applicable License Agreement. The Software is warranted, if at all, only in accordance with the terms of the License Agreement. Except as expressly warranted in the License Agreement, we disclaim all warranties and conditions with regard to the Software, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title, and non-infringement.
For your convenience, we may provide, as part of the Services or within our software products, certain tools and utilities available for use and/or download. We make no representations or warranties regarding the accuracy of the results or outcomes obtained through the use of such tools and utilities. Users are expected to respect the intellectual property rights of others when using any tools or utilities made available through the Services.
Permission is granted to use Documents (such as guides, press releases, data sheets, and FAQs) from the Services, provided that;
(1) the following copyright notice appears on all copies and both the copyright notice and this permission notice appear;
(2) the use of such Documents from the Services is for informational purposes only and not for commercial or personal use, and they are not copied or published on any network computer or transmitted by any means; and
(3) no modifications are made to any Document. Accredited educational institutions, such as universities, public/private colleges, and state community colleges, may download and reproduce Documents for classroom distribution.
Distribution outside the classroom requires express written permission. Any other use is expressly prohibited by law and may result in severe civil and criminal penalties. Offenders will be prosecuted to the fullest extent possible.
Neither we nor our respective suppliers make any representations regarding the suitability of the information contained in the documents and graphics published as part of the Services for any particular purpose. All such documents and graphics are provided “as is” without warranty of any kind. We and our respective suppliers hereby disclaim all warranties and conditions with respect to such information, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title, and non-infringement.
Under no circumstances shall we or our respective suppliers be liable for any special, indirect, or consequential damages, or any damages whatsoever, including but not limited to those resulting from loss of use, data, or profits, whether in an action of contract, negligence, or other tortious conduct, arising out of or in connection with the use or performance of information made available through the Services.
The documents and graphics published as part of the Services may contain technical inaccuracies or typographical errors. The information provided is subject to change periodically. We and our respective suppliers may make improvements and/or changes to the products and/or programs described at any time.
Under no circumstances shall we or our respective suppliers be liable for any special, indirect, or consequential damages, or any damages whatsoever, including but not limited to those resulting from loss of use, data, or profits, whether in an action of contract, negligence, or other tortious conduct, arising out of or in connection with the use or performance of software, documents, the provision or non-provision of Services, or any information made available through the Services.
A. We do not claim ownership of the materials that the User submits to us (including feedback and suggestions) or posts, uploads, inputs, or submits to any of our Services or associated platforms for public view, or for the view of members of any public or private community (each, a “Submission,” and collectively, “Submissions”). However, by posting, uploading, inputting, providing, or submitting (“Posting”) a Submission, the User grants us, our affiliated companies, and any necessary sublicensees permission to use the Submission in connection with the operation of our business on the internet (including, without limitation, all of our Services), including, without limitation, license rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate, and reformat the Submission; to publish the User’s name in connection with the Submission; and to sublicense such rights to any provider of our Services.
B. No compensation will be paid with respect to the use of any Submission as provided herein. We are under no obligation to post or use any Submission that the User may provide, and we may remove any Submission at any time in our sole discretion. By Posting a Submission, the User warrants and represents that they own or otherwise control all rights necessary for them to provide, post, upload, input, or submit the Submission as described in these Terms of Use, including, without limitation, all intellectual property rights.
C. In addition to the guarantee and representation set forth above, by posting a submission that contains images, photographs, pictures, or that are graphic in whole or in part (“Images”), the User guarantees and represents that:
(a) the User is the owner of the copyright of such images, or that the copyright owner of such images has granted the User permission to use such images or any content and/or images contained in those images in accordance with the manner and purpose of use by the User and as permitted by these Terms of Use and the Services,
(b) the User has the necessary rights to grant the licenses and sublicenses described in these Terms of Use, and
(c) that each person depicted in such Images, if any, has consented to the use of the Images as set forth in these Terms of Use, including, without limitation, the distribution, public display, and reproduction of such Images.
D. By Posting Images, the User grants;
(i) to all members of the User's private community (for each of the Images available to the members of that private community), and/or
(ii) to the general public (for each of the Images available anywhere in the Services, which is not a private community), permission to use the User's Images in connection with the use, as permitted by these Terms of Use, of any of the Services (including, by way of example, but not limited to, the creation of copies and gift items that include such Images), and including, without limitation, a non-exclusive, worldwide, royalty-free license to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate, and reformat the User's Images without having the User's name attached to such Images, and the right to sublicense such rights to any provider of the Services. The licenses granted in the preceding sentences for an Image will terminate when the User completely deletes such Images from the Services, provided that such termination will not affect any licenses granted in connection with such Images before the User completely deletes such Images. No compensation will be paid with respect to the use of the User's Images.
Links provided within our Services may direct you away from our Websites or Apps. The linked sites are not under our control, and we are not responsible for the content of any linked site, any link contained within a linked site, or any changes or updates to such sites. We are not responsible for any transmission or any form of communication received from any linked site. These links are provided solely as a convenience, and the inclusion of any link does not imply our endorsement of the site or its content.
We act solely as a distributor—not a publisher—of content supplied by third parties and users. As such, we exercise no more editorial control over such content than does a public library, bookstore, or newsstand. Any opinions, advice, statements, services, offers, or other information or content expressed or made available by third parties, including content providers or users, are those of the respective authors or distributors and not ours. Neither we nor any content provider guarantee the accuracy, completeness, or usefulness of any such content, nor its merchantability or fitness for any particular purpose.
In many instances, the content available through our Services represents the opinions and judgments of the respective content provider, user, or other unaffiliated contributor. We do not endorse, nor are we responsible for, the accuracy or reliability of any opinion, advice, or statement made on our platforms by anyone other than our authorized representatives acting in their official capacities.
Under no circumstances shall we be liable for any loss or damage caused by a User’s reliance on information obtained through our Services. It is the User’s sole responsibility to evaluate the accuracy, completeness, or usefulness of any content, opinion, advice, or other information made available through our platforms. Users are strongly encouraged to seek professional advice, as appropriate, regarding the evaluation of any specific content.
We and our employees do not accept or consider unsolicited ideas, including but not limited to ideas for new advertising campaigns, promotions, products, technologies, processes, materials, marketing plans, or product names. Please do not submit any original creative work, samples, demonstrations, or other materials.
The sole purpose of this policy is to avoid misunderstandings or potential disputes in the event that our products, services, or marketing strategies might appear similar to ideas submitted to us. Therefore, we respectfully request that you do not send us any unsolicited ideas or materials.
If, despite this request, you choose to submit ideas or materials to us, you acknowledge and agree that such submissions will not be considered confidential or proprietary and that we make no assurances that your ideas or materials will be treated as such.
We shall have the right, but not the obligation, to monitor the content of our Websites, Apps, and Services, including but not limited to chat rooms and forums, to ensure compliance with this Agreement and with any operational rules or policies established by us, as well as to satisfy any applicable law, regulation, or authorized government request.
We shall have the right, in our sole discretion, to edit, refuse to post, or remove any material submitted to or posted on our platforms. Without limiting the foregoing, we reserve the right to remove any material that we, in our sole judgment, determine to be in violation of this Agreement or otherwise objectionable.
This Agreement, together with any operational rules established by us, constitutes the entire agreement between the parties with respect to the subject matter herein and supersedes all prior or contemporaneous communications and proposals, whether oral or written, between the parties with respect to such subject matter.
This Agreement shall be governed by and construed in accordance with the laws of Miami Dade County, Florida, United States, without regard to its conflict of law principles. No waiver by either party of any breach or default under this Agreement shall be deemed to be a waiver of any preceding or subsequent breach or default.
The section titles in this Agreement are for convenience only and shall have no legal or contractual effect.
Survival: The provisions of these Terms which by their nature should survive termination (including, without limitation, those relating to limitation of liability, indemnification, dispute resolution, and data handling) shall survive the termination of the User’s access to the Services.
Either party may terminate this Agreement at any time. Without limiting the foregoing, we reserve the right to immediately suspend or terminate the User’s account in the event of any conduct that, in our sole discretion, we deem to be unacceptable or in the event of any breach of this Agreement by the User.
The logos associated with our Services are trademarks of Tower Elite LLC. All rights reserved. All other trademarks, service marks, and logos appearing on our Websites or Apps are the property of their respective owners.
The names of actual companies and products mentioned in this document may be trademarks of their respective owners. Examples of companies, organizations, products, domain names, email addresses, logos, people, and events represented here are fictional. No association with any real company, organization, product, domain name, email address, logo, person, or event is intended or should be inferred.
The User agrees to defend, indemnify, and hold harmless us, our affiliates, and each of our respective directors, officers, employees, and agents from and against any and all claims, liabilities, losses, damages, costs, and expenses (including reasonable attorney’s fees) arising out of or related to the User’s use of our Services or the User’s account.
We are committed to complying with all applicable local, national, and international laws, including, but not limited to, regulations related to export control, international sanctions, anti-money laundering (AML), and the prevention of the financing of terrorism (CFT).
By using our Services, the User represents and warrants that they are not:
We reserve the right, but are not obligated, to implement Anti-Money Laundering (AML) and Know Your Customer (KYC) procedures, including identity verification, source of funds validation, and transaction monitoring, in accordance with applicable legal frameworks.
We may, at our sole discretion and without prior notice, request additional information or documentation from Users in order to comply with regulatory requirements or internal compliance policies. Failure to comply with such requests may result in the temporary suspension or permanent termination of the User’s account and access to our Services. Nothing in this clause shall be construed as a guarantee or obligation to perform such checks in every instance.
Users are strictly prohibited from using our Services for any unlawful, fraudulent, or prohibited purposes, including but not limited to:
Any violation of this section shall result in the immediate suspension or termination of the User’s account, and may be reported to the relevant legal authorities.
The User agrees to indemnify and hold us harmless from and against any claims, penalties, investigations, losses, or liabilities arising out of or related to the User’s failure to comply with the representations, warranties, or restrictions outlined in this section.
By using our Websites or Apps, the User agrees to the terms of our Privacy Policy, which forms an integral part of these Terms of Use. The Privacy Policy outlines how we collect, store, process, and share personal data in accordance with applicable data protection laws, including but not limited to the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other relevant data privacy laws.
We are committed to safeguarding the confidentiality and security of the personal information provided by our Users. For full details, please review our Privacy Policy, available at: https://www.recargarapido.com/politicas-de-privacidad
We reserve the right to modify our Privacy Policy at any time, and such changes shall become effective upon posting the updated policy on our Websites or Apps. It is the User’s responsibility to periodically review the Privacy Policy. Continued use of our Services after any modification constitutes acceptance of the revised Privacy Policy.
By using our Services, the User consents to the use of cookies, tracking technologies, and the processing of their personal data in accordance with our Privacy Policy and applicable data protection laws, including GDPR where applicable.
These Terms of Use shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law principles. The parties agree that any dispute, claim, or controversy arising out of or relating to these Terms or the use of our Services shall be resolved through binding arbitration administered by a recognized arbitration body in Miami-Dade County, Florida.
The language of the arbitration shall be English. The decision of the arbitrator shall be final and binding on both parties and may be entered as a judgment in any court of competent jurisdiction.
To the fullest extent permitted by law, the User and We waive any right to a jury trial in any legal proceeding relating to these Terms or our Services.
Nothing in this section shall prevent either party from seeking equitable or injunctive relief where appropriate.
These Terms of Use are written in English and shall be interpreted in accordance with the English version. Any translations provided are for convenience only and shall not be legally binding.
We accept various payment methods, including but not limited to: Visa, MasterCard, American Express, Discover, PayPal, Apple Pay, and Google Pay. Available methods may vary based on region and technical availability at the time of checkout.
We reserve the right to modify or restrict available payment methods at any time without prior notice. Payments are processed securely through our authorized payment partners. We do not store complete card numbers or sensitive payment credentials on our servers.
All transactions are processed in the currency displayed at the time of checkout. If your payment method uses a different currency, your financial institution may apply currency conversion fees or exchange rate adjustments. We are not responsible for any additional charges incurred due to currency differences.
We use industry-standard encryption and secure connections to protect payment information during transmission. However, Users are responsible for ensuring that they use secure devices and networks when accessing our Services. We disclaim any liability for security breaches arising from User-side vulnerabilities.
Prices and available offers are subject to change at any time without prior notice. The price charged will be the price in effect at the time the order is placed and will be set out in the order confirmation email.
By using our Services, the User consents to receive communications from us electronically. Although we take reasonable precautions, we cannot guarantee that electronic communications will be secure, error-free, or virus-free. We disclaim liability for any loss or damage resulting from the transmission or receipt of electronic communications. If a communication is received in error, the recipient must notify us immediately and delete the message from their system.
A. The User expressly agrees that the use of our Websites, Apps, and Services is at the User’s sole risk. Neither we, nor our affiliates, nor any of our respective employees, agents, third-party content providers, or licensors warrant that the Services will be uninterrupted or error-free. We make no representations or warranties as to the results that may be obtained from the use of our Services, or as to the accuracy, reliability, or content of any information, service, or marketing provided through our platforms.
B. Our Services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including, but not limited to, warranties of title, or implied warranties of merchantability or fitness for a particular purpose, accuracy of data, or non-infringement. We make no guarantee that the Services will operate uninterrupted, error-free, securely, or in a virus-free environment, except for warranties that cannot be excluded, restricted, or modified under applicable law.
We do not warrant the availability, speed, quality, or uninterrupted delivery of services provided by telecommunications carriers or third-party networks.
C. This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction, or unauthorized access to, alteration of, or use of data or records, whether for breach of contract, tortious conduct, negligence, or under any other cause of action. The User specifically acknowledges that we are not responsible for the defamatory, offensive, or illegal conduct of other Users or third parties and that the risk of harm or injury from the foregoing rests entirely with the User.
D. In no event shall we, or any person or entity involved in the creation, production, or distribution of our Websites, Apps, Services, or software, be liable for any damages, including but not limited to, direct, indirect, incidental, special, consequential, or punitive damages arising out of the use of or inability to use our Services. The User acknowledges that the limitations set forth in this section apply to all content available through our platforms.
Neither we, nor our affiliates, information providers, or content partners shall be liable, regardless of the cause or duration, for any errors, inaccuracies, omissions, or other defects in, or for any delays or interruptions in, the information made available through our Websites, Apps, or Services, or for any claims or losses arising therefrom. None of the foregoing parties shall be liable for any third-party claims or for any loss or damage of any kind, including, but not limited to, lost profits, punitive damages, or consequential damages.
Users are strongly advised to consult with their stockbroker or other financial advisor prior to executing any securities transaction in order to verify pricing or other relevant information. We, our affiliates, information providers, and content partners shall not be held liable for any investment decisions made based on the information provided through our Services. We, our affiliates, information providers, and content partners make no warranty or guarantee as to the timeliness, sequence, accuracy, or completeness of such information. Furthermore, no warranties are made regarding the results obtained from the use of this information.
We act solely as an intermediary between Users and Fulfillment Partners in the context of Market orders. We do not accept liability for product quality, availability, fulfillment errors, or delivery delays. Users agree to direct any claims related to the goods themselves to the respective Fulfillment Partner.
Neither party shall be held liable for any delay or failure to perform its obligations under this Agreement if such delay or failure arises from events or circumstances beyond its reasonable control, including but not limited to: natural disasters, Acts of God, war, civil unrest, embargoes, governmental restrictions or actions, labor disputes, supply chain disruptions, transportation delays, fires, floods, accidents, pandemics, or service interruptions caused by equipment, software, internet, or telecommunication failures—including failures of third-party service providers.
The party affected by such an event shall notify the other party as soon as reasonably possible, and no later than fifteen (15) days after the event’s occurrence. Performance under this Agreement shall be suspended for the duration of the force majeure event, and the affected party shall be excused from any failure or delay in performance during that period.
We offer a service (“Market”) that allows Users located in one country or territory to purchase a variety of physical products, including but not limited to food items, hygiene products, household goods, and other consumer goods, for delivery to designated recipients in another country or region.
All products offered through the Market service are sourced and delivered by independent third-party suppliers (“Fulfillment Partners”). We operate solely as an intermediary, facilitating the transaction between the User and the Fulfillment Partner. We do not hold inventory or control logistics, and we make no warranties regarding product availability, delivery timelines, or the condition of products.
Upon successful order placement and payment confirmation, the User will receive an email with product details, recipient information, and an estimated delivery window. The User is solely responsible for notifying the recipient and ensuring that accurate delivery information has been provided.
Deliveries will only be made to the recipient named in the order. If the recipient is unavailable at the time of delivery, a rescheduling attempt may be made by the Fulfillment Partner, which may extend the delivery timeframe.
The recipient must inspect the delivered goods upon receipt. If there are concerns regarding the quality, quantity, or condition of any item, the recipient has the right to refuse delivery and inform the User immediately. In such cases, a complaint must be submitted through our support channels within 24 hours of the attempted delivery. If the order is accepted, signed for, or otherwise confirmed by the recipient, the sale is deemed final and no further claims will be accepted.
Orders containing multiple products may be fulfilled by more than one Fulfillment Partner. As such, the User understands and accepts that the order may be delivered in separate shipments and at different times.
All orders are subject to product availability. In cases where a selected item is out of stock, we or our Fulfillment Partners reserve the right to substitute the product with another of equal or greater value. The User will be notified of such substitution and may choose to accept or decline the change prior to delivery.
Estimated delivery times are provided for convenience and are not guaranteed. Delays may occur due to customs clearance, transportation issues, weather conditions, or other external factors. We shall not be held liable for any such delays.
We assume no responsibility for the acts or omissions of Fulfillment Partners. Any concerns or disputes regarding the products, delivery process, or quality must be addressed directly with the Fulfillment Partner. We may, at our sole discretion, assist in facilitating communication between parties but are not obligated to mediate or resolve such issues.
For any inquiries regarding these Terms of Use or our Services, please contact us at:
Email: soporte@recargarapido.com
All rights not expressly granted in this document are reserved.